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The Legal Stuff

Terms and Conditions

1. Introduction

Welcome to Padel & Par. By using our website, booking our services, or visiting our facility, you agree to comply with the following Terms and Conditions. Please read them carefully before proceeding.

 

2. Booking and Membership

• Court and simulator bookings must be made online or at the facility.

• Members receive priority booking, discounts, and exclusive access to events.

• Memberships are non-transferable and must be used only by the registered individual.

 

3. Payments and Refunds

• All bookings must be paid for at the time of reservation.

• Membership fees are non-refundable except in exceptional cases (medical issues, relocation, etc.).

• Any unauthorized use of discount codes or promotions may result in cancellation without notice.

 

4. Facility Rules

• All visitors must wear appropriate sports attire and non-marking footwear.

• Equipment provided must be returned in good condition.

• Any damage to property due to negligence will be charged to the responsible party.

 

5. Liability

• Padel & Par is not responsible for any injuries, accidents, or lost/stolen items on the premises.

• Users participate in sports activities at their own risk.

 

6. Code of Conduct

• Respectful behavior towards staff and other guests is required at all times.

• Any form of abuse, harassment, or misconduct will lead to removal from the facility and potential legal action.

 

7. Cancellations and No-Shows

• Cancellation policies apply (see below).

• Repeated no-shows may result in booking restrictions.

 

8. Amendments to Terms

• Padel & Par reserves the right to update these Terms and Conditions at any time.

 

For any queries, please contact us at info@padelandpar.com.

Privacy Policy

 

Last Updated: 8th February 2025

 

1. Introduction

At Padel & Par, we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

 

2. Information We Collect

We may collect the following personal data:

• Name, email, phone number, and billing information for bookings.

• Account details for membership registrations.

• Activity logs such as court bookings and event participation.

 

3. How We Use Your Information

We use your data to:

• Process bookings and manage memberships.

• Improve our services and customer experience.

• Send promotional offers and updates (only with your consent).

 

4. Data Protection

• Your personal data is securely stored and not shared with third parties except for payment processing.

• We implement security measures to protect against unauthorized access.

 

5. Cookies and Tracking

Our website uses cookies to enhance user experience. You can manage cookie preferences through your browser settings.

 

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you.

• Request corrections or deletions of your data.

• Opt out of marketing communications.

 

7. Contact Us

If you have any concerns regarding your data, email us at info@padelandpar.com.

Cancellation Policy

 

1. Court & Simulator Bookings

• Cancellations made 24+ hours in advance – Full refund or rescheduling available.

• Cancellations made within 24 hours – No refund, but rescheduling may be possible depending on availability.

• No-shows – No refund or rescheduling.

 

2. Membership Cancellations

• Monthly memberships can be canceled with one month’s notice.

• Annual memberships are non-refundable except in cases of serious illness or relocation.

 

3. Event & Corporate Booking Cancellations

• Cancellations made 7+ days before the event – Full refund.

• Cancellations made within 7 days – 50% refund.

• Cancellations within 48 hours – No refund.

 

4. How to Cancel

To cancel a booking, please:

📧 Email us at info@padelandpar.com

📞 Call us at 

 

Note: Padel & Par reserves the right to cancel bookings due to unforeseen circumstances. Customers will receive a full refund in such cases.

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